Lesley Foley: Thank you for all your efforts last week. The whole week's training ran like a well oiled machine. Excellent feedback from the 300 Passenger Assistants that attended, ensuring they feel more confident and competent in their role.
Pam Long:The training was interactive & knowledge was good on various aspects of preventing anger escalation. The breakaway techniques work! Tutors were approachable, informative and worked excellently as a team. Far better than Team Teach.
Katrina Yates: Love that the emphasis in now on de-escalation techniques and theory around communication and different parts of the brain and the impact this has. The trainers are confident, approachable and professional.
Jo Brook:Very well presented, clear information given around the reasons for positive handling and the legal framework. Excellent demonstrations and individual requests met. Far superior than ‘other providers!’
The package you put together is outstanding. My colleagues were very impressed that the first session covered legalities, and this has provided them with confidence to deal with difficult situations with students. A colleague who trained with a 'well know restraint company' last time commented on not receiving the legality training before and this again has given him much more confidence. I will not recommend any other company for this type of training. Thank you again.