Reviews and Recommendations

We are very proud of the feedback that we receive following our training sessions, particularly with regards our personal, friendly approach as well as the recognition that our training is highly effective and efficient.

Manchester City Council

Lesley Foley: Thank you for all your efforts last week. The whole week's training ran like a well oiled machine. Excellent feedback from the 300 Passenger Assistants that attended, ensuring they feel more confident and competent in their role.

Pam Long:The training was interactive & knowledge was good on various aspects of preventing anger escalation. The breakaway techniques work! Tutors were approachable, informative and worked excellently as a team. Far better than Team Teach.

Special Educational Needs Support Service, Wakefield

Katrina Yates: Love that the emphasis in now on de-escalation techniques and theory around communication and different parts of the brain and the impact this has. The trainers are confident, approachable and professional.

Jo Brook:Very well presented, clear information given around the reasons for positive handling and the legal framework. Excellent demonstrations and individual requests met. Far superior than ‘other providers!’

Matthew Moreton, The Link CIC, Redcar

Really great delivery of the Conflict Resolution training. Instructors were warm, approachable and fun!

David Wood, North Halifax Grammar School

Knowledge, skills, expertise, delivered in a professional but good humoured manner. All questions dealt with, showing a depth and range of knowledge. Enjoyable experience.

Julie Saunders, Executive Headteacher

Many thanks for yesterday. The de-escalation training was REALLY helpful and certainly made us think. I have recommended the session to the heads of other academies too!


Kyle Audsley, Vice Principal, CVHS

The package you put together is outstanding. My colleagues were very impressed that the first session covered legalities, and this has provided them with confidence to deal with difficult situations with students.  A colleague who trained with a 'well know restraint company' last time commented on not receiving the legality training before and this again has given him much more confidence. I will not recommend any other company for this type of training. Thank you again.

Liz Clark, Outwood Primary Academy Lofthouse Gate

I have done a previous 2-day course with a different provider. However, I feel far more confident in myself with the use of this positive handling than I have ever done before.

Claire Du Puget, Receptionist

Great Conflict Resolution course & really useful for work situations that could arise. Thank you. Good sense of humour too!

Gemma Snowball, Bishop Auckland College

A* trainers who are clearly educated to an exceptional standard. Fun, educational course which has massively boosted my confidence in the workplace and at home.

Katrina Rigby, Just Care Homes, Pontefract

Mark made the course interesting and explained fully our legal rights. The breakaway  techniques are brilliant!

Leon Patterson, Elite Training Group, Burton on Trent

Organised, punctual, in depth training. All areas covered and genuinely nice people who actually care and are enthusiastic about what they train and talk about.

Richard Senior, St Joseph's Catholic Primary School, Dewsbury

Excellent training that left me feeling confident that I would be able to safely deal with any incidents that might occur. I have had training before from Wakefield MDC Team Teach but feel better informed following the React UK training.

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