Reviews and Recommendations

We are very proud of the feedback that we receive following our training sessions, particularly with regards our personal, friendly approach as well as the recognition that our training is highly effective and efficient.

Manchester City Council

Lesley Foley: Thank you for all your efforts last week. The whole week's training ran like a well oiled machine. Excellent feedback from the 300 Passenger Assistants that attended, ensuring they feel more confident and competent in their role.

Pam Long:The training was interactive & knowledge was good on various aspects of preventing anger escalation. The breakaway techniques work! Tutors were approachable, informative and worked excellently as a team. Far better than Team Teach.

Special Educational Needs Support Service, Wakefield

Katrina Yates: Love that the emphasis in now on de-escalation techniques and theory around communication and different parts of the brain and the impact this has. The trainers are confident, approachable and professional.

Jo Brook:Very well presented, clear information given around the reasons for positive handling and the legal framework. Excellent demonstrations and individual requests met. Far superior than ‘other providers!’

Matthew Moreton, The Link CIC, Redcar

Really great delivery of the Conflict Resolution training. Instructors were warm, approachable and fun!

David Wood, North Halifax Grammar School

Knowledge, skills, expertise, delivered in a professional but good humoured manner. All questions dealt with, showing a depth and range of knowledge. Enjoyable experience.

Julie Saunders, Executive Headteacher

Many thanks for yesterday. The de-escalation training was REALLY helpful and certainly made us think. I have recommended the session to the heads of other academies too!


Kyle Audsley, Vice Principal, CVHS

The package you put together is outstanding. My colleagues were very impressed that the first session covered legalities, and this has provided them with confidence to deal with difficult situations with students.  A colleague who trained with a 'well know restraint company' last time commented on not receiving the legality training before and this again has given him much more confidence. I will not recommend any other company for this type of training. Thank you again.

Liz Clark, Outwood Primary Academy Lofthouse Gate

I have done a previous 2-day course with a different provider. However, I feel far more confident in myself with the use of this positive handling than I have ever done before.

Claire Du Puget, Receptionist

Great Conflict Resolution course & really useful for work situations that could arise. Thank you. Good sense of humour too!

Gemma Snowball, Bishop Auckland College

A* trainers who are clearly educated to an exceptional standard. Fun, educational course which has massively boosted my confidence in the workplace and at home.

Katrina Rigby, Just Care Homes, Pontefract

Mark made the course interesting and explained fully our legal rights. The breakaway  techniques are brilliant!

Leon Patterson, Elite Training Group, Burton on Trent

Organised, punctual, in depth training. All areas covered and genuinely nice people who actually care and are enthusiastic about what they train and talk about.

Richard Senior, St Joseph's Catholic Primary School, Dewsbury

Excellent training that left me feeling confident that I would be able to safely deal with any incidents that might occur. I have had training before from Wakefield MDC Team Teach but feel better informed following the React UK training.

South Parade Primary School

Emma Fieldhouse: Thank you for giving us the confidence to carry out a difficult part of our job in a more simple and an ‘easy to remember’ way. You make a great partnership.

Suzanne Banks: Lovely friendly tutors. Very informal yet extremely informative. I will be singing your praises to everyone I know!


Western Primary School, Harrogate:

Clare Woolaston: Clear and concise with the section on the legal framework. Previous courses I have attended have been blurry on this aspect. The course was very well delivered. Thank you.

Laura Hindle:Useful, practical advice, lots of examples. The tutor made the training very relevant to my personal situation in school. Thank you.

Ali Knott: I feel much more confident about how to deal with a violent or aggressive situation now.

Dawn Thompson (SENCO): Thank you very much! Very informative and practical course to help deal with our current situation.

Sam Longley: Everything was explained clearly and laid out in the best possible course format. Thank you.

Angelique Coatesworth:    Actually enjoyed it as well as it being informative. Thanks!

Jenni Eden:   A nice friendly approach made the course more accessible for all.

Sarah Jones: Following the training course, the instructor was really helpful in that she walked around the school with us to offer practical, realistic advice on how to deal with a current situation. Thank you!


St Michael's Cof E Primary School, Louth

Zoe Cunningham: The course was very well ran, interesting and enjoyable. Mandy and Mark are well easy to relate to and took into consideration any questions and comments. Thank you!

Heidi Dixon:  Fantastic course. Thank you Mark and Mandy!

Gill Lyons: Thank you. Very well ran and I enjoyed it! The information was well received by all.

Sue Maddison: I feel more confident dealing with behaviours due to training from a very approachable couple, who made me more aware of my own safety.

Sarah Bonner: Excelent fun way of learning.

Jo Money: Excellent training given. Safe procedures to be carried out to support ourselves and keep us safe as well as the child.

Nickie Tacey: Brilliant! Really enjoyed it. Thanks.


Redbox Training Group, Bolton:

Julian Berry: I enjoyed this course today. Thanks Mandy!

Paul Byrne: This has been a very good course to take.

100% of staff said the training exceeded their expectations.


Havercroft Primary Academy, Wakefield:

Darren Barraclough: I enjoyed this course much more than Team Teach Basic & Advanced. The restraints were a lot easier to do which will help me in my job role.

Diane Rawson: The mix of theory and practical was good. The personal approach was brilliant.

Helen Carter: Good mix of theory and practical. Thank you for all your help.


Darrington Cof E Primary School, Wakefield:

Lyndsay Ranby: Having previously used a ‘different’ approach to positive handling, this new approach has really made the process less daunting. Focussing on de-escalation strategies as part of the course made so much better sense. Thank you so much.

Kirsty Darbyshire: Thank you! I feel completely confident now on how to positively manage a situation. I was made to feel at ease t all times and was encouraged to ask any questions.

Dodsworth St Johns Primary Academy, Barnsley:

Della Walmsley: A great day, learned lots of valuable information. Fab instructors!

Jane Ibbotson: A very knowledgeable and enlightening course. Thank you. Would definitely recommend!


St Giles CE Primary Academy, Pontefract:

Jonathan Browning: Great hands on demonstrations.. Recommend!

Amy Slater: Fantastic course - extremely useful! Thank you!

Debbie Reynolds: Excellent!

Rebecca Winward, SENCO: Very useful for all staff in a school setting. Highly recommend Mark & Mandy!


The Link CIC, Redcar

Yasmion Gardani: I really liked the interaction and practical nature of the course. It was easy going and fun, well structured and easy to follow.

Camilla Findlay: You both were great! Loved how much interaction the course involved.


Hendal Primary School Wakefield:

Kerry Chapman:  I thought the trainers were fab. Great knowledge of how to deal with this in a school. Really approachable, answered all questions

Amy Pitman: A friendly and knowledgeable duo! Made it fun but in a safe way. Thank you!

Charlotte Rooke: Fantastic! The trainers were extremely approachable and clear. Any questions were answered clearly


St James' Catholic Primary School, Bromley:

Anna Bosher, Headteacher: I liked the way the trainers used video clips to show how the holds can be applied to a child. Very useful. Thank you.

Pamela Stewart: I am so surprised at how easy the holds are to apply and how they really work.

Donna Nash: Mark was very clear and approachable. He demonstrated slowly and clearly so that I could learn them well.


Elite Training Group, Burton upon Trent

Beverly Baker: Mark & Mandy are a great team who understand and deliver this approach fantastically.

Clarissa Fearn: The training was brilliantly presented with both practical and theory.


Athersley North Primary School, Barnsley:

Emma Wadsworth: Extremely helpful and useable. The course ran professionally and was very well structured. Would definitely recommend and it exceeded my expectations.

Grace Crossland: This course made me feel more comfortable working and restraining, should I need to. Thank you.

Mandy White: Really enjoyed the day, felt very comfortable. Feel much more confident in handling children (if I have to!)


Castleford Park Junior Academy:

Sharon Grimshaw: Made me feel at ease immediately. Although a serious subject, we had such fun! Incredibly useful. Thank you!

Shirley Wood: Well paced and informative. Good to put into practise with each other.

Andrea Shaw: Fabulous course. I would change the itinery as it's a winning formula! Relaxed and felt felt comfortable with really good advice.


Glasshoughton Infant Academy, Castleford

Jemma Harris: This was an extremely enjoyable course and I have learned a lot.

Jullie Sutton: Fully enjoyed everything that I have been shown and learned on this course.

Sharon Freeman: This was a very enjoyable course and I have learned new techniquers. 'Fun while you learn' How lovely!


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